They were the saviors of the western RPG genre in the nineties, not only creating the first game completely out of D&D rules, but later then making Neverwinter Nights, a game where you could create your own D&D campaigns from scratch and follow the rules of the set completely, using a custom engine fit for everyone.
Then they made console games like KOTOR and Jade Empire. The first one was the greatest RPG I've ever played, and the best Star Wars story ever. The second had an amazing original world and it was a homage to classic kung fu movies.
Then they made stuff like Mass Effect and Dragon Age. Which was bland and kinda meh, but had a decent gameplay and felt quite promising. And then with Mass Effect 2, it became a very basic RPG with a ton of shooting elements. And Dragon Age 2 became the worst sequel of the year, with one single town, N64 textures and repetitive missions, along with uninteresting characters and forced resolutions. It was a HORRIBLE game.
Then people found out some of the original Bioware staff wasn't there anymore and the forums had become populated with staff mods who banned anyone who criticized the games, attempted to cover their own tracks by rating games themselves in Metacritic rankings, and aparently, the new game developers have stated repeatedly that they're appealing to the Call of Duty crowd now, and they're turning towards tough action.
Oh, and their new head writer is a woman named Jennifer Hepler, who people online have started calling Hamburger Helper due to her blobbing obesity. She uses terms like "squee" and has stated that she doesn't like games, AT ALL, and hates gameplay. She just cares for story choices.
Yeah, Bioware's in good hands now.